FAQ
You will be working with a professional prom consultant, also known as your STYLIST, RUNWAY SPECIALIST, FASHIONISTA, who will guide you through the amazing journey of finding the dress! Both you and your consultant will browse gowns and she will assist you putting them on, it definitely takes a helping hand!
Of course NOT! We know that schedules and life is well, CRAZY! However, we book 16 rooms for appointments and those scheduled appointments are given a booked STYLIST and given first priority. We will keep 6 open dressing rooms for drops in and work you in. WE HIGHLY ENCOURAGE APPOINTMENTS FOR PROM SEASON WEEKENDS.
No, but please be respectful and only book if you plan to show, if life happens, just give us a call or email and we can reschedule your amazing RUNWAY experience.
1 hour.
Runway Fashion Haus will only sale your style and your color to you and your school. We document to ensure your dress is special and one of a kind at your PROM. We can guarantee the same dress won’t be sold from our store for the same schools prom.
Yes! We know those parents might just need to take the edge off and we want your experience to be as enjoyable as possible.
We accept cash, cards and venmo.
Yes, we also offer layaway.
Yes! Of course, but please read our Return Policy.
Depends on the dress and location.
We will notify you.
Yes, of course, we want you to follow that dress and make sure it arrives.
It arrives in a special RUNWAY box.
Try it on, post it and feel like a RUNWAYGIRL!
Yes, everyone deserves to have a RUNWAY experience.
We ask that you only bring 1 guest due to the space in the store on busy prom weekends. If you know you want to bring your entourage with you, please try to schedule a weekday appointment.
A RUNWAYGIRL is the face of the brand. They are the eyes, ears, and heart of our store. RUNWAY GIRLS are seen on our social media, in store, at events and are leaders in their schools and community. Being a RUNWAYGIRL, you will get to earn dollars towards your PROM dress or even free, you will be part of styled events, photoshoots and events. We only select one girl from each class from each school!
Runway Girls are the cream of the crop, they are girls who want to be seen and heard, loud and proud. To be a runway girl you must be a freshman, sophomore, junior or senior who attends school in person. You must be active in your school and community and have a passion for fashion.
Runway Girls are for a school calendar year. We will open applications in May and select our new RUNWAYGIRL class in June and have a back-to-school event in July/August.